FAQ
Frequently Asked Questions
How long will it take to receive my order?
We dispatch all orders within 1–3 business days. Once shipped, delivery typically takes 5–8 business days.
Please note that delivery times are estimated from the date of dispatch, not the date your order is placed.
How can I track my order?
As soon as you place your order, you’ll receive a tracking link via SHOP so you can follow your package every step of the way.
Do you ship internationally?
We currently ship within the United States and Canada. As a growing small business, we’re working toward expanding to Europe and the UK in the future.
What is your return policy?
We offer a 14-day money-back guarantee. If you’re not satisfied, simply contact us and we’ll guide you through a free, easy return process.
How can I contact customer support?
You can reach us anytime through the Contact Us page on our website. We’re always happy to help and will respond as quickly as possible.
Where can I find the care instructions?
Care instructions for each product are listed directly on its product page for easy reference.
Didn't Find Your Answer?
Have a question we didn’t cover? Reach out and our team will get back to you as quickly as possible. We’re here to help make your experience simple and stress-free.